🔄 Refund & Return Policy

At RYK Sahulat Bazar, we are committed to providing quality products and excellent customer service. Please read our Refund & Return Policy carefully before placing your order.

Return Eligibility

You may request a return or replacement if:

• You receive the wrong product.
• You receive a damaged or defective item.
• You receive an expired product (where applicable).
• An item is missing from your order.

Please contact us within 24 hours of receiving your order and provide clear photos or videos as proof.

Non-Returnable Items

For hygiene and food safety reasons, we do not accept returns or refunds on:

• Fresh groceries
• Cooked food and restaurant orders
• Frozen or perishable items
• Opened or used products
• Products damaged after delivery due to improper handling by the customer

Refund Process

Once your request is reviewed and approved, your refund or replacement will be processed within 3–7 business days.

Refunds may be issued through:

• Bank Transfer
• Easypaisa
• JazzCash

depending on the original payment method or mutual agreement.

Order Cancellation

Orders can only be cancelled before they are prepared or dispatched. Once a grocery order has been packed or a restaurant order has started cooking, it cannot be cancelled.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

RYK Sahulat Bazar

📞 WhatsApp / Phone: +92 318 1772109

📧 Email: inforyksahulatbazar@gmail.com

Thank you for choosing RYK Sahulat Bazar. We appreciate your trust and are committed to providing you with a safe, reliable, and convenient shopping experience.